Privacy Policy
At Forestra, we value the trust you place in us when you use our platform. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services. By using our platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which are necessary for processing orders and providing customer support.
- Non-Personal Information: This includes your IP address, browser type, and browsing data, which help us improve the functionality of our website and enhance user experience.
2. How We Use Your Information
Your information is used for the following purposes:
- To Process Orders: To deliver products, process payments, and provide customer support.
- To Improve Services: To personalize your shopping experience and send you updates about new products, promotions, and events.
- To Communicate with You: To respond to inquiries, resolve complaints, and send relevant marketing materials (if you’ve opted-in).
3. Data Protection
We are committed to ensuring the security of your personal information. We use industry-standard encryption technologies (SSL) to safeguard your data during transactions. Your personal information is stored in secure databases, and access is restricted to authorized personnel only.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:
- Payment Processing: Payment gateways to process your transactions securely.
- Shipping Partners: To deliver your orders to the correct address.
- Legal Compliance: To comply with legal obligations or to respond to a court order.
5. Cookies
We use cookies to enhance your experience on our site. Cookies are small text files stored on your device that help us analyze site traffic, remember user preferences, and ensure smoother interactions. You can adjust your browser settings to manage cookie preferences.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request deletion of your personal information, subject to legal restrictions.
- Opt-out: Unsubscribe from marketing communications by following the unsubscribe link in emails or contacting us directly.
7. Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. We encourage you to review this policy regularly to stay informed.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: forestranursery@gmail.com
Phone: +91-7665566400
