Terms and Conditions
By using the Forestra website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.
1. General Terms
- These Terms apply to all users of the Forestra website, including visitors, customers, and those using our services.
- Forestra reserves the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our services signifies acceptance of the updated Terms.
2. Account Registration
- To place an order or access certain features, you must create an account on our website.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
- You agree to provide accurate, current, and complete information during registration and update it as necessary.
3. Products and Availability
- All products on the Forestra website are subject to availability. While we make every effort to keep our stock updated, we do not guarantee the availability of any particular item.
- Product images and descriptions are provided for informational purposes. Forestra makes every effort to ensure accuracy but does not guarantee the absolute correctness of product images, specifications, or prices.
4. Pricing and Payments
- All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We accept various payment methods, including credit/debit cards, net banking, and wallets. Payments are processed securely through our third-party payment gateway partners.
- Forestra reserves the right to change product prices or discontinue any product at any time.
5. Shipping and Delivery
- Forestra offers shipping across India. Shipping fees and delivery times will be calculated at checkout based on your location and the size of your order.
- Delivery times are estimates and may vary depending on location, product availability, and other factors. Forestra is not responsible for delays caused by third-party shipping services.
6. Returns and Refunds
- We offer a 7-day return policy for most items. If you are unsatisfied with a product, you can return it within 7 days of receipt, provided it is in its original condition.
- To initiate a return, please contact our customer support team with your order details.
- Refunds will be issued to the original payment method upon approval of the return, minus any applicable shipping charges.
7. Intellectual Property
- All content on the Forestra website, including text, images, logos, graphics, and videos, is the property of Forestra or its licensors and is protected by intellectual property laws.
- You may not use, copy, reproduce, or distribute any content from our website without prior written consent.
8. User Conduct
- You agree to use the Forestra website for lawful purposes only and not to engage in any activity that could damage, disable, or impair the functionality of the website.
- You may not use our services to transmit harmful or offensive content, including viruses, malware, or spam.
9. Limitation of Liability
- Forestra is not responsible for any damages or losses arising from the use of our website or services, including but not limited to lost profits, data loss, or personal injury.
- We are not liable for any third-party websites or services linked to or from our website.
10. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of Indian courts.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: forestranursery@gmail.com
Phone: +91-7665566400
By accessing or using Forestra’s website, you agree to comply with and be bound by the terms of this Privacy Policy and these Terms and Conditions. If you do not agree with any of these terms, please do not use our services.
Thank you for choosing Forestra – your trusted partner for plants, gardening supplies, and more!
